Many customers never leave a review because nobody asked them, and it takes effort. Ask them, make it easy, and you will get more reviews.
01Ask at the right moment
The best time is right after the job, when the customer has just said thank you. Ask in person and in your own words. Ask every customer, not only the ones you think are happy. Google does not allow asking only happy customers.
02Make it one tap
- Get the direct link to your review page from your Google Business Profile.
- Turn it into a code on a small card by the till or in the bag.
- Send the same link on WhatsApp to customers you already talk to there.
03Reply to every one
Thank people for good reviews by name. Answer bad ones calmly, once, and offer to sort it out. New customers read your replies as closely as the reviews.
Never buy reviews, write your own, or offer a discount for one. It breaks Google's rules, and since 1 August 2026 paying for untrue reviews is also banned under Turkish rules.
