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Exporters3 min read

Websites for Turkish Exporters and Manufacturers: What Foreign Buyers Look For

What a manufacturer or exporter in Türkiye needs on its website so foreign buyers can check it, compare it and ask for a quote, with Google's advice on languages and our KHN Minerals site as an example.

THE SHORT ANSWER

A foreign buyer uses your website to check that you are a real producer and to find specifications before writing to you. Give every product its own page with technical data, offer samples and spec sheets on request, show your plant and quality documents, and publish full versions of the site in your buyers' languages.

In this article
  1. 01What a foreign buyer checks first
  2. 02Pages an exporter's site needs
  3. 03Languages: what Google recommends
  4. 04Legal pages for a Turkish company
  5. 05An example: KHN Minerals

A buyer abroad usually cannot visit your plant before the first order. Your website is where they decide whether to write to you. This page covers what that buyer looks for and how to build it.

01What a foreign buyer checks first

  • That you are real. Company name, address, year founded, the plant or mine, real photos of production.
  • That you make what they need. Product names in the terms their industry uses, with grades and specifications.
  • That you can deliver. Capacity, packaging options, the ports or routes you ship from, and the delivery terms you work with.
  • That someone will answer. A named contact, a business e-mail address and a clear way to ask for a quote.

02Pages an exporter's site needs

  • One page per product or grade. Technical data in a table, typical uses, packaging, and a button to request the data sheet.
  • Plant and quality. Where and how you produce, your laboratory or quality control, and only the certificates you actually hold.
  • Samples and documents. A short form or WhatsApp message for samples, technical data sheets and safety data sheets.
  • Company. History, ownership, team and registration details.
  • Resources. Answers to the questions engineers and buyers ask: test methods, a glossary of terms, how to choose a grade.
  • Contact. Address, map, phone, e-mail and the hours you answer in, in the buyer's time zone if you can.

Put the request for samples and data sheets on every product page, so a buyer never has to look for it.

03Languages: what Google recommends

Google's guide to multilingual sites says:

  • One address per language. Google recommends a separate URL for each language version, such as /en/ and /ru/.
  • Visible text decides. Google works out a page's language from the text on the page.
  • No automatic redirects. Sending visitors to another language automatically can stop Google from finding all the versions.
  • No side by side translations. Keep each language on its own page.

Google's spam policies also count mass-produced pages made by automatic translation, without added value, as abuse. Have each language read by a person who speaks it. More on choosing languages in Should my website be in more than one language?

05An example: KHN Minerals

KHN Minerals mines and processes barite in Türkiye and sells it to industry abroad. Its buyers need specifications, not sales talk. We built:

  • Pages for each product line.
  • Mines and plant, quality and company pages.
  • A request route for samples and spec sheets.
  • Resources for engineers, including a glossary.
  • The whole site in English, Turkish, Russian and Azerbaijani.

In Google's Lighthouse test the site scored 96 out of 100 on a phone and 99 on a computer, with the main content shown in 2.1 seconds on a simulated mid-range phone.

Questions

Which language should an export site start with?

The language most of your buyers use. For many Turkish exporters that is English, but if most enquiries come in Russian or Arabic, start there. Each language needs a full set of pages.

Should we publish prices?

Industrial prices depend on grade, volume, packaging and delivery terms, so a list price is rarely useful. Show what changes the price and make the quote request easy.

Can you write the technical pages?

We build the pages and structure from your data sheets and your engineers' answers. The technical facts come from you and you approve them before launch.

Do you build sites in Russian or Azerbaijani?

Yes. The KHN Minerals site is in English, Turkish, Russian and Azerbaijani. We speak with you in English, Turkish or Russian.

Marat Semenov

Tell me the name of your business.

Send it to me on WhatsApp. I will look at how you appear online today and reply with the three things I would fix first. It costs nothing, and you can use the advice with or without us.

Marat Semenov, Founder

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